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Edge Impact provide quality business, hosting
services for websites, and email facilities for
email sent to a
domain address.
Edge Impact do not provide:
Internet
access facilities. Internet access is provided
by Internet Service Providers (ISPs) of which
there are many in the UK market
who offer relatively cheap and reliable service.
Edge Impact use Wanadoo on www.wanadoo.co.uk.
Email send facilities. Almost every
ISP provides an SMTP connection for sending email
using an email program such as Microsoft Outlook
or Outlook Express. It is more efficient
to send email out from your ISP. At the time
of writing AOL do not provide an SMTP service.
To see most ISPs SMTP addresses
please click here.
Computer, hardware, network, email and PC
application (unless it is one of Edge Impact's
applications) support. Please contact your computer
support person for this service. Edge Impact
may be able to provide some suggestions on who
to contact in your area - please call our office
for information here.
If you or your PC support person is unsure as
to the set-up required for receiving email,
please see our support page here.
If you are having problems with:
Receiving email: check 1) that you can
access the internet by opening your Internet
Browser, such as Internet Explorer, and go
to a popular website, such as www.edgeimpact.co.uk.
If you cannot access this website then contact
your PC support person 2)
that you have your email account settings correctly
configured and refer to our documentation regarding
configuration here 3)
that you can access your email via our webmail
facility at http://webmail.xxx.co.uk where
xxx.co.uk is your domain name. You will need
your password to logon. 4)
Refer the problem to your PC support person
in the first instance and secondly call Edge
Impact support, the contact details can be
found on our contact page here.
Finding your email address or password: contact
your PC support person who will have access
to your companies Personal Control Panel (PCP)
and will be able to provide you with these
details. You access your PCP by going to http://cp.xxx.co.uk
where xxx.co.uk is your domain name.
Your website or application (unless it is
one of Edge Impact's applications): Refer your
problem in the first instance to the first
contact support person in your company, or
failing which contact Edge Impact here.
Terms and Conditions
1. All information contained within the Edge Impact Support Centre area of the
Edge Impact website (http://www.edgeimpact.co.uk)is designed for Edge Impact clients
and customers only.
2. Whilst Edge Impact and its employees try to ensure that all information contained
with the Edge Impact Support Centre is correct, from time to time errors may occur,
for which Edge Impact accept no responsibilities.
3. All information is supplied with out warranty either actual or implied.
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